Privacy Policy

This privacy policy describes how K Mobile 1 collects, uses, and shares personal information of users of our website and customers of our services. By using our website and services, you agree to the terms of this privacy policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, address, phone number, email address, and payment information, which you provide when you use our services, such as phone repair, phone sales, bill payments, mailbox rentals, SIM card activation, and UPS access point services.
  • Device Information: We may collect information about the device you use to access our website, including the device type, operating system, and unique device identifiers.
  • Usage Information: We collect information about how you use our website, including the pages you visit, the links you click, and the searches you conduct.
  • Location Information: With your consent, we may collect information about your location through your device’s location services. This information is used to provide location-based services, such as finding the nearest K Mobile 1 store.
2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: We use your personal information to provide the services you request, such as phone repair, phone sales, bill payments, mailbox rentals, SIM card activation, and UPS access point services.
  • To Communicate with You: We use your contact information to communicate with you about your orders, appointments, and other inquiries. We may also send you promotional emails about our services and products, but you can opt-out of these emails at any time.
  • To Improve Our Website and Services: We use usage information to analyze trends, track user behavior, and improve the design and functionality of our website and services.
  • To Personalize Your Experience: We may use your information to personalize your experience on our website, such as showing you products and services that are relevant to your interests.
  • For Security Purposes: We use your information to protect our website and services from fraud, abuse, and other security threats.
3. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We share your information with service providers who help us operate our business, such as payment processors, shipping companies, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Storing your personal information on secure servers.
  • Limiting access to your personal information to authorized employees and service providers.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

5. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving promotional emails from us.

To exercise these rights, please contact us at [Your Email Address].

6. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

  • Remember your preferences.
  • Track your browsing activity.
  • Personalize your experience.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [Your Email Address].

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised privacy policy.

9. Contact Information

If you have any questions about this privacy policy, please contact us at:

K Mobile 1
[Your Business Address]
[Your Phone Number]
[Your Email Address]